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Terms of Service

Effective date: October 2, 2026
Last updated: October 2, 2026

These Terms of Service ("Terms") govern your use of this website (the "Site"), operated by the business named in Contact Us below ("we," "us," "our"). Please read them carefully.

1. Accepting These Terms

By using the Site, you agree to these Terms and to our Privacy Policy and Cookie Policy. If you do not agree, please do not use the Site. You must be at least 18 years old to submit a quote or service request through the Site.

2. What the Site Does

The Site provides information about our services and lets you request a quote, estimate, or callback.

Submitting a form on the Site does not create a contract. No agreement for services exists until we confirm the job with you directly, for example by a written estimate, work order, invoice, or confirmation from our team. Any services we provide are governed by the estimate, work order, or service agreement for that job. If that agreement conflicts with these Terms, the service agreement controls.

We may decline any request for any lawful reason, including if the job is outside our service area.

3. Estimates, Pricing, and Promotions

Prices, discounts, and estimates shown on the Site or given before we see the job are for general information only and are not binding. Final pricing depends on the actual conditions and scope of the work. A price is binding only when it is stated in a written estimate or agreement we provide to you.

Promotions and discounts may have additional terms, expiration dates, and service-area limits, and cannot be combined unless stated.

4. Acceptable Use

When using the Site, you agree not to:

  • Submit false or misleading information, or submit a request for someone else without their permission
  • Use the Site for any unlawful purpose
  • Scrape, crawl, or copy content or data from the Site using automated means, except for standard search engine indexing
  • Send spam or bulk submissions through our forms
  • Interfere with the Site or its security features, or try to gain unauthorized access to them
  • Upload viruses or other harmful code
  • Impersonate any person or business

We may block access or reject submissions if we believe you have violated these Terms.

5. Content You Submit

If you submit information, feedback, or other content through the Site, you confirm that it is accurate and that you have the right to share it. You give us permission to use it to respond to your request and provide our services.

6. Intellectual Property

The Site and its content, including text, photos, graphics, logos, and design, belong to us or our licensors and are protected by law. You may view and print pages for your personal, non-commercial use. You may not copy, modify, or distribute the Site's content without our written permission.

7. Third-Party Links

The Site may link to third-party websites and services, such as review sites, maps, and social media. We do not control and are not responsible for them. Your use of third-party sites is subject to their terms.

8. No Warranties

The Site and its content are provided "as is" and "as available." To the fullest extent permitted by law, we make no warranties of any kind about the Site, and we do not guarantee it will be uninterrupted or error-free. Content on the Site, including tips and blog posts, is general information, not advice for your specific situation.

This section applies to the Site only. Our service guarantee and any warranties on our work are described in your estimate, work order, or invoice.

9. Limitation of Liability

To the fullest extent permitted by law, we and our owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site. Our total liability for any claim related to the Site will not exceed one hundred U.S. dollars ($100). Some states do not allow these limits, so they may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.

10. Indemnification

You agree to indemnify and hold harmless us and its owners, employees, and agents from claims and expenses (including reasonable attorneys' fees) arising from your violation of these Terms or your misuse of the Site.

11. Governing Law and Disputes

These Terms are governed by the laws of the state where our business is located, without regard to its conflict-of-law rules. Any dispute arising from these Terms or the Site will be brought in the state or federal courts located in that state, and you consent to their jurisdiction. Either party may bring an eligible claim in small claims court.

12. Changes to These Terms

We may update these Terms by posting a revised version on the Site and changing the "Last updated" date. Your continued use of the Site after changes are posted means you accept them.

13. General

If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce any part of these Terms is not a waiver.

14. Contact Us

Questions about these Terms? Contact us at:

Rockford Rug Cleaners
2216 Nimtz Rd, Loves Park, IL 61111
815-399-8690
Mint Clean Co House Cleaning Idaho Falls
Rug Cleaners in Rockford, IL

Copyright © Rockford Rug Cleaners
Website Design by LocalClicks.ai

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Services

Special Care
Area Rug Washing
Moth Treatment
Pet Odor Removal
New Rug Padding
Stain Protector Application
Pick-Up & Delivery
Rug Repair

Contact Us

Phone:
815-399-8690