Frequently Asked Questions

Area rug washing, moth treatment, pet odor removal, new rug padding, stain protector application, rug repair, and pick-up and delivery. We'll match the service to your rug's needs.

Every rug cleaning starts with a full inspection to identify fiber type, dyes, and any special care needs. We then deep clean using a full-submersion wash with dye-safe, fiber-safe solutions, rinse thoroughly, and carefully dry and groom the rug before it's ready to come home. We can also add new padding and stain protector on request.

We've been family-owned and operated since 1972, with staff trained specifically in rug care and specialized equipment built for Oriental and designer rugs. We use dye-safe, fiber-safe products, back every job with a 100% satisfaction guarantee, and offer a 20% discount when you drop off and pick up your rug yourself.

Rockford Rug Cleaners is based in Loves Park and serves Rockford, Machesney Park, Roscoe, and Belvidere, along with the greater Rockford, Illinois metro area. Not sure if we cover your neighborhood? Give us a call.

Yes. We're fully insured, and every technician is trained and vetted for your peace of mind.

You can request a free quote through the quote form on this website or by calling (815) 399-8690. Tell us about your rug's size and material, and we'll follow up quickly with pricing and pick-up or drop-off options.

You can leave a review for Rockford Rug Cleaners on our Google Business Profile. Reviews help other families in the Rockford area find us, and we read every one.

Yes. Our rug repair service handles frayed edges, loose fringe, worn spots, and small tears on Oriental, designer, and everyday area rugs, so you can restore a rug instead of replacing it.

Both. Most of our customers are homeowners with area rugs and Oriental rugs, but we also clean rugs for offices, showrooms, and other businesses throughout the Rockford area.

Not at all. We offer new rug padding and stain protector application as part of our service, both cut and applied to fit your rug exactly. Just let us know if you'd like either added when you book.

Yes. We offer dedicated moth treatment to eliminate infestations and protect natural-fiber rugs, and specialized pet odor removal that targets the source of the smell in the rug's fibers and padding, not just the surface.

Yes, and we make it worth it: bring your rug to us and pick it up when it's ready for a 20% cash-and-carry discount. We also offer convenient pick-up and delivery if you'd rather we come to you.